Kerastase Chroma Absolu Deep Repairing Bundle
Returns & Exchanges
Thank you for shopping at Zennkai.com.
ONLINE EXCHANGE POLICY
You have 10 calendar days to return an item for EXCHANGE ONLY from the date you received it. As the purchaser you would be responsible for return shipping charges.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
To be eligible for a exchange:
- your item(s) must be either be unused or no more than a quarter of the volume missing.
- your item(s) must be in the original packaging.
- your item(s) need to have the receipt or proof of purchase.
STEP 1 - Complete the online return form in full. Incomplete forms will not be accepted: Click here to download a return form
STEP 2 - Ship your item(s) back to us. You are responsible for return shipping charges. Shipping costs are non-refundable.
STEP 3 - We will immediately notify you on the status of your exchange after inspecting your returned item(s)
STEP 4 - You can exchange your item(s) or receive an online shop credit in the form of an e-gift card
In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit. Store credits cannot be redeemed for cash or refunded. You will receive your e-gift card within 5 business days after the exchange is confirmed
RETURNING TO A ZENNKAI SALON LOCATION
Should you prefer to return your online purchases to a location near you, come visit us! Simply bring your items and proof of purchase to our salons, following our set out Exchange Policy.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
If you are not fully satisfied with your purchase we will EXCHANGE it within 10 days with proof of purchase. EXCHANGE OR STORE CREDIT ONLY, NO CASH REFUNDS.
Hair Tools & Appliances
Zennkai provides a 1 year warranty on electrical tools with a manufacturer defect. They can be exchanged within one year of original purchase date, with proof of purchase and in its original packaging/box.
All electrical tools may be returned for exchange only due to manufacturer defect, with proof of purchase and all original components. No exchanges will be given without proof of purchase. Items must be in the original box/packaging. In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit.
Hot Tools & Appliances are a FINAL SALE unless manufacturer defect and are not eligible for exchange or store credit.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
Contact Us
If you have any questions on how to return your item to us, contact us via email at zennkai@megahairfamily.com.
Corporate Office
310-5491 REGENT ST
BURNABY BC V5C 4H4
Phone: (604) 599-6800
Email: zennkai@megahairfamily.com
Intensive coloured hair care that fights the three levels of colour-induced damage; hair porosity and breakage, color induced frizz, & color dullness. A tailor-made routine with all the coloured hair essentials you need.
Bundle includes:
- Kerastase Chroma Absolu Bain Riche Nourishing Protective Shampoo 250ml
- Kerastase Chroma Absolu Anti-Porosity Deep Filling Mask 200ml
- Kerastase Chroma Absolu Sérum Chroma Protect 150ml
KEY BENEFITS
KERASTASE CHROMA ABSOLU BAIN RICHE NOURISHING PROTECTIVE SHAMPOO
Bain Riche Chroma Respect is a rich, nourishing and protective sulfate-free shampoo for colored hair. This hydrating shampoo for colored hair cleanses and nourishes hair while preserving hair color from fading away or discoloring.KERASTASE CHROMA ABSOLU ANTI-POROSITY DEEP FILLING MASK
Masque Chroma Filler is a rich anti-porosity, deep filling masque developed for all types of sensitized or damaged color treated hair, mostly adapted for medium to thick hair. This sensorial light rose rich cream penetrates deep into hair fiber to fill porosity and strengthen hair for a healthier, softer and shinier color.
KERASTASE CHROMA ABSOLU ANTI-FRIZZ ANTIOXIDANT THERMAL SERUM
A universal anti-frizz antioxidant thermic leave-in serum for all sensitized or damaged color-treated hair. A white fluid texture enriched with antioxidants properties, lactic acid & centella asiatica helps to preserve color by completely shielding fiber against all types of external aggressors: UV induced damage, humidity, heat and oxidative stress. This hair serum for frizzy hair and it’s invisible micro-thin film lightly coats the fiber to protect color and transform it with softness with 96% more moisture* and -77% of color-induced frizz*. 8/10 consumers agree that hair does NOT look frizzy, but shiny, sealed & healthy with this regimen
Our serum bottles are made with 95% recycled plastic.
- Hair is 96% more moisturized and instantly softer with reduced porosity
- Intense protection against humidity and water molecules in the air, for 77% less color induced frizz
- Rich antioxidant properties help protect hair and color from oxidative stress
- Thermo-protection 230°C