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Olaplex Bond Maintenance Litre Duo
Returns & Exchanges
RETURN & EXCHANGE POLICY
You have 10 calendar days to return an item for EXCHANGE ONLY from the date you received it. As the purchaser you would be responsible for return shipping charges.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
To be eligible for a exchange:
- your item(s) must be either be unused or no more than a quarter of the volume missing.
- your item(s) must be in the original packaging.
- your item(s) need to have the receipt or proof of purchase.
STEP 1 - Complete the online return form in full. Incomplete forms will not be accepted: Click here to download a return form
STEP 2 - Ship your item(s) back to us. You are responsible for return shipping charges. Shipping costs are non-refundable.
STEP 3 - We will immediately notify you on the status of your exchange after inspecting your returned item(s)
STEP 4 - You can exchange your item(s) or receive an online shop credit in the form of an e-gift card
In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit. Store credits cannot be redeemed for cash or refunded. You will receive your e-gift card within 5 business days after the exchange is confirmed
RETURNING TO A ZENNKAI SALON LOCATION
Should you prefer to return your online purchases to a location near you, come visit us! Simply bring your items and proof of purchase to our salons, following our set out Exchange Policy.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
If you are not fully satisfied with your purchase we will EXCHANGE it within 10 days with proof of purchase. EXCHANGE OR STORE CREDIT ONLY, NO CASH REFUNDS.
Hair Tools & Appliances
Zennkai provides a 1 year warranty on electrical tools with a manufacturer defect. They can be exchanged within one year of original purchase date, with proof of purchase and in its original packaging/box.
All electrical tools may be returned for exchange only due to manufacturer defect, with proof of purchase and all original components. No exchanges will be given without proof of purchase. Items must be in the original box/packaging. In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit.
Hot Tools & Appliances are a FINAL SALE unless manufacturer defect and are not eligible for exchange or store credit.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
Contact Us
If you have any questions on how to return your item to us, contact us via email at zennkai@megahairfamily.com.
Corporate Office
310-5491 REGENT ST
BURNABY BC V5C 4H4
Email: zennkai@megahairfamily.com
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The Olaplex Bond Maintenance Litre Duo is the professional 1-litre version of Olaplex's foundational daily system — No.4 Bond Maintenance Shampoo and No.5 Bond Maintenance Conditioner, formulated with Bis-Aminopropyl Diglycol Dimaleate to rebuild broken disulfide bonds at every wash and maintain the bond integrity that Olaplex No.3, No.0, and in-salon treatments establish, in the professional salon size at Canada's lowest price.
What's Included
• Olaplex No.4 Bond Maintenance Shampoo — 1 litre (1000ml)
• Olaplex No.5 Bond Maintenance Conditioner — 1 litre (1000ml)
Why Buy the Litre Size
• Save 19% vs buying two regular-size bottles of Olaplex No.4 and No.5 — your daily bond maintenance at the best per-wash value
• Olaplex bond repair is cumulative — the more consistently No.4 and No.5 are used daily, the stronger the long-term bond health results
• Not available at Sephora in litre size — Sephora carries standard Olaplex sizes only, not professional litres
• 1000ml vs 900ml from three regular bottles — 100ml extra free every purchase
• Lasts approximately 3–5 months with daily use for medium-length hair
About Olaplex Bond Maintenance
Olaplex No.4 and No.5 are the daily maintenance anchors of the Olaplex system — designed to be used every time you wash your hair to maintain and build on the bond repair established by No.3, No.0, and in-salon treatments. No.4 Bond Maintenance Shampoo cleanses with Bis-Aminopropyl Diglycol Dimaleate actively working during every wash to find and connect broken disulfide bonds. No.5 Bond Maintenance Conditioner seals the cuticle and adds deep conditioning alongside ongoing bond repair. Together in the litre format, they're the most cost-effective way to maintain Olaplex bond health long-term.
Key Ingredient
Bis-Aminopropyl Diglycol Dimaleate — Olaplex's patented bond-building molecule, present in every Olaplex product, actively reconnects broken disulfide bonds during every use. The same molecule present in in-salon Olaplex treatments — not a diluted consumer version.
Best For
• Anyone using the Olaplex system who wants to maximise their daily bond maintenance
• Bleached, coloured, or chemically processed hair using No.3 or No.0 and wanting a compatible daily foundation
• Clients who received in-salon Olaplex treatment and want to maintain results at home
• The daily bond maintenance step for any serious hair care routine
• Anyone whose stylist has recommended Olaplex as part of their ongoing home care
Available at Zennkai — Canada's lowest professional price on Olaplex. Authorized retailer. 100% authenticated professional stock. Free shipping on orders over $50. Ships anywhere in Canada. Beauty with Benefits members earn points on every purchase — join free at zennkai.com/pages/beauty-with-benefits. Shop the full Olaplex collection at zennkai.com/collections/olaplex.
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