FREE SHIPPING ON ALL ORDERS OVER $50*
Biolage Colorlast Litre Duo
Returns & Exchanges
RETURN & EXCHANGE POLICY
You have 10 calendar days to return an item for EXCHANGE ONLY from the date you received it. As the purchaser you would be responsible for return shipping charges.Â
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
To be eligible for a exchange:
        - your item(s) must be either be unused or no more than a quarter of the volume missing.
        - your item(s) must be in the original packaging.
        - your item(s) need to have the receipt or proof of purchase.
STEP 1 - Complete the online return form in full. Incomplete forms will not be accepted: Click here to download a return form
STEP 2 - Ship your item(s) back to us. You are responsible for return shipping charges. Shipping costs are non-refundable.Â
STEP 3 - We will immediately notify you on the status of your exchange after inspecting your returned item(s)
STEP 4 - You can exchange your item(s) or receive an online shop credit in the form of an e-gift card
In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit. Store credits cannot be redeemed for cash or refunded. You will receive your e-gift card within 5 business days after the exchange is confirmed
RETURNING TO A ZENNKAI SALON LOCATIONÂ
Should you prefer to return your online purchases to a location near you, come visit us! Simply bring your items and proof of purchase to our salons, following our set out Exchange Policy.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
If you are not fully satisfied with your purchase we will EXCHANGE it within 10 days with proof of purchase. EXCHANGE OR STORE CREDIT ONLY, NO CASH REFUNDS.
Hair Tools & Appliances
Zennkai provides a 1 year warranty on electrical tools with a manufacturer defect. They can be exchanged within one year of original purchase date, with proof of purchase and in its original packaging/box.
All electrical tools may be returned for exchange only due to manufacturer defect, with proof of purchase and all original components. No exchanges will be given without proof of purchase. Items must be in the original box/packaging. In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit.
Hot Tools & Appliances are a FINAL SALE unless manufacturer defect and are not eligible for exchange or store credit.Â
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
Contact Us
If you have any questions on how to return your item to us, contact us via email at zennkai@megahairfamily.com.
Corporate Office
310-5491 REGENT ST
BURNABY BC V5C 4H4
Email: zennkai@megahairfamily.comÂ
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The Biolage Colorlast Litre Duo is the professional 1-litre shampoo and conditioner for colour-treated hair — inspired by the orchid, one of nature's most resilient colour-holding organisms, and formulated with a sulfate-free system that preserves colour vibrancy, seals the cuticle against fade, and maintains moisture in colour-treated fiber, at Canada's lowest price.
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What's Included
•       Biolage Colorlast Shampoo — 1 litre (1000ml)
•       Biolage Colorlast Conditioner — 1 litre (1000ml)
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Why Buy the Litre Size
•       Save 38% vs buying two regular-size bottles — one of the best per-wash value colour protection systems in Canada at the professional litre price
•       Colour protection requires daily use — the litre ensures you never compromise the routine
•       Not available at Sephora in litre size — professional salon-channel exclusive at Zennkai
•       1000ml vs 900ml from three regular bottles — 100ml extra free every purchase
•       Lasts approximately 3–4 months with daily use for medium-length hair
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About Biolage Colorlast
Biolage Colorlast is built on the brand's botanical-first philosophy — each system is inspired by a plant known for a specific trait. For colour, that plant is the orchid, valued for its extraordinary ability to maintain vibrant colour through environmental stress. The sulfate-free formula cleanses effectively without lifting the cuticle that protects colour molecules, while the conditioning complex adds moisture and softness to colour-treated hair that tends to dry out from oxidative services.
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Key Ingredient
Orchid-inspired colour protection complex — botanical actives inspired by the orchid's colour resilience, formulated to shield colour molecules from fade while maintaining the moisture balance of colour-treated hair. Sulfate-free cleansing system — gentle enough for daily use without disrupting colour or stripping natural moisture.
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Best For
•       All colour-treated hair needing daily colour protection
•       Clients wanting a professional colour-care system at exceptional value
•       Hair that goes dull between colour appointments from hard water or UV exposure
•       Colour-treated hair also needing daily moisture — Colorlast addresses both
•       Anyone looking for a botanical, more natural-leaning professional colour care system
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Available at Zennkai — Canada's lowest professional price on Biolage. Authorized retailer. 100% authenticated professional stock. Free shipping on orders over $50. Ships anywhere in Canada. Beauty with Benefits members earn points on every purchase — join free at zennkai.com/pages/beauty-with-benefits. Shop the full Biolage collection at zennkai.com/collections/biolage.