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Relaxus Beauty Jade Facial Roller
Returns & Exchanges
RETURN & EXCHANGE POLICY
You have 10 calendar days to return an item for EXCHANGE ONLY from the date you received it. As the purchaser you would be responsible for return shipping charges.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
To be eligible for a exchange:
- your item(s) must be either be unused or no more than a quarter of the volume missing.
- your item(s) must be in the original packaging.
- your item(s) need to have the receipt or proof of purchase.
STEP 1 - Complete the online return form in full. Incomplete forms will not be accepted: Click here to download a return form
STEP 2 - Ship your item(s) back to us. You are responsible for return shipping charges. Shipping costs are non-refundable.
STEP 3 - We will immediately notify you on the status of your exchange after inspecting your returned item(s)
STEP 4 - You can exchange your item(s) or receive an online shop credit in the form of an e-gift card
In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit. Store credits cannot be redeemed for cash or refunded. You will receive your e-gift card within 5 business days after the exchange is confirmed
RETURNING TO A ZENNKAI SALON LOCATION
Should you prefer to return your online purchases to a location near you, come visit us! Simply bring your items and proof of purchase to our salons, following our set out Exchange Policy.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
If you are not fully satisfied with your purchase we will EXCHANGE it within 10 days with proof of purchase. EXCHANGE OR STORE CREDIT ONLY, NO CASH REFUNDS.
Hair Tools & Appliances
Zennkai provides a 1 year warranty on electrical tools with a manufacturer defect. They can be exchanged within one year of original purchase date, with proof of purchase and in its original packaging/box.
All electrical tools may be returned for exchange only due to manufacturer defect, with proof of purchase and all original components. No exchanges will be given without proof of purchase. Items must be in the original box/packaging. In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit.
Hot Tools & Appliances are a FINAL SALE unless manufacturer defect and are not eligible for exchange or store credit.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
Contact Us
If you have any questions on how to return your item to us, contact us via email at zennkai@megahairfamily.com.
Corporate Office
310-5491 REGENT ST
BURNABY BC V5C 4H4
Email: zennkai@megahairfamily.com
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Lymphatic Drainage: encourages the lymphatic systems natural detoxification process Reduces inflammation and puffiness Reduces appearance of under eye circle Brightening: Boosts circulation and blood flow beneath the skin granting a visible glow Tightens pores Reduces fine lines and wrinkles Allows skincare products to penetrate more deeply Evens Skin Tone Cooling and calming on the skin
What It Is
A jade facial roller for a soothing, circulation-boosting facial massage. Used along the lymphatic pathways, it encourages the skin's natural drainage to reduce inflammation and puffiness, while boosting circulation and blood flow beneath the skin for a visible glow. It also helps tighten the look of pores and soften the appearance of fine lines. A daily massage ritual for brighter, calmer skin.
Key Benefits
- Supports lymphatic drainage and natural detoxification. Reduces inflammation and puffiness. Boosts circulation for a visible glow. Tightens the look of pores. Softens the appearance of fine lines. Genuine jade.
What Else You Need to Know
Jade and rose quartz do similar work; jade is the traditional lymphatic-massage stone, rose quartz the cooling one. Direction matters more than pressure — roll outward and down to follow the drainage pathways. Authorized Relaxus retailer. Earn Beauty with Benefits points on every purchase, redeemable in-store and online.
How to Use
Roll gently along the lymphatic pathways — outward and downward along the jaw and neck, outward across the cheeks and forehead. Use after skincare. Chill in the fridge for extra de-puffing.
Authorized Relaxus retailer · Zennkai Canada since 1984 · Relaxus Beauty is a wellness and beauty accessories house offering tools, self-care devices and spa essentials. Authorized Relaxus retailer.