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Redken Extreme Play Safe Heat Protection Treatment
Returns & Exchanges
RETURN & EXCHANGE POLICY
You have 10 calendar days to return an item for EXCHANGE ONLY from the date you received it. As the purchaser you would be responsible for return shipping charges.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
To be eligible for a exchange:
- your item(s) must be either be unused or no more than a quarter of the volume missing.
- your item(s) must be in the original packaging.
- your item(s) need to have the receipt or proof of purchase.
STEP 1 - Complete the online return form in full. Incomplete forms will not be accepted: Click here to download a return form
STEP 2 - Ship your item(s) back to us. You are responsible for return shipping charges. Shipping costs are non-refundable.
STEP 3 - We will immediately notify you on the status of your exchange after inspecting your returned item(s)
STEP 4 - You can exchange your item(s) or receive an online shop credit in the form of an e-gift card
In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit. Store credits cannot be redeemed for cash or refunded. You will receive your e-gift card within 5 business days after the exchange is confirmed
RETURNING TO A ZENNKAI SALON LOCATION
Should you prefer to return your online purchases to a location near you, come visit us! Simply bring your items and proof of purchase to our salons, following our set out Exchange Policy.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
If you are not fully satisfied with your purchase we will EXCHANGE it within 10 days with proof of purchase. EXCHANGE OR STORE CREDIT ONLY, NO CASH REFUNDS.
Hair Tools & Appliances
Zennkai provides a 1 year warranty on electrical tools with a manufacturer defect. They can be exchanged within one year of original purchase date, with proof of purchase and in its original packaging/box.
All electrical tools may be returned for exchange only due to manufacturer defect, with proof of purchase and all original components. No exchanges will be given without proof of purchase. Items must be in the original box/packaging. In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit.
Hot Tools & Appliances are a FINAL SALE unless manufacturer defect and are not eligible for exchange or store credit.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
Contact Us
If you have any questions on how to return your item to us, contact us via email at zennkai@megahairfamily.com.
Corporate Office
310-5491 REGENT ST
BURNABY BC V5C 4H4
Email: zennkai@megahairfamily.com
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This hair treatment is ideal for all clients who frequently use hot tools as a part of their normal hair care routine (blow dryer, flat irons and/or curling irons). Extreme Play Safe heat protectant is suitable for all hair types, including fine to coarse hair textures and is also suitable for color treated hair. This fortifying formula, with tourmaline and plant protein, works to reduce hair damage, strengthen hair, prevent hair breakage and split ends.
Reduces hair damage, strengthens hair and protects it from heat up to 230°C/450°F Visibly reduces the appearance of surface damage of up to 100 flatiron passes Helps prevent split ends and reduces the appearance of split ends by 70% Fortifies hair fiber for less hair breakage (28% less breakage) Helps shield hair from heat/hot tool damage
What It Is
Extreme Play Safe Heat Protection Treatment — a leave-in heat protectant that shields damaged hair from thermal styling while continuing the Extreme Strength Complex through blow-dry and iron.
Hair Concerns
- Heat protection for damaged hair
- Pre-styling leave-in shield
- Extreme system continued through styling
- Damaged hair thermal styling
Key Benefits
- Heat protection during blow-drying and hot tool styling for damaged hair
- Continues the Strength Complex through thermal styling
- Leave-in shield against thermal damage
Highlighted Ingredients
What Else You Need to Know
The pre-styling heat protectant in the Extreme range. Apply to damp hair before any thermal styling.
Fragrance
Extreme signature scent.
How to Use
Spray onto towel-dried damp hair before blow-drying or hot-tool styling. Distribute through lengths. Do not rinse.
Authorized Redken retailer · Zennkai Canada since 1984 · Salon-exclusive professional formulations · Protein. pH. Hair Science.