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Loma Nourishing Oil Treatment
Returns & Exchanges
RETURN & EXCHANGE POLICY
You have 10 calendar days to return an item for EXCHANGE ONLY from the date you received it. As the purchaser you would be responsible for return shipping charges.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
To be eligible for a exchange:
- your item(s) must be either be unused or no more than a quarter of the volume missing.
- your item(s) must be in the original packaging.
- your item(s) need to have the receipt or proof of purchase.
STEP 1 - Complete the online return form in full. Incomplete forms will not be accepted: Click here to download a return form
STEP 2 - Ship your item(s) back to us. You are responsible for return shipping charges. Shipping costs are non-refundable.
STEP 3 - We will immediately notify you on the status of your exchange after inspecting your returned item(s)
STEP 4 - You can exchange your item(s) or receive an online shop credit in the form of an e-gift card
In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit. Store credits cannot be redeemed for cash or refunded. You will receive your e-gift card within 5 business days after the exchange is confirmed
RETURNING TO A ZENNKAI SALON LOCATION
Should you prefer to return your online purchases to a location near you, come visit us! Simply bring your items and proof of purchase to our salons, following our set out Exchange Policy.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
If you are not fully satisfied with your purchase we will EXCHANGE it within 10 days with proof of purchase. EXCHANGE OR STORE CREDIT ONLY, NO CASH REFUNDS.
Hair Tools & Appliances
Zennkai provides a 1 year warranty on electrical tools with a manufacturer defect. They can be exchanged within one year of original purchase date, with proof of purchase and in its original packaging/box.
All electrical tools may be returned for exchange only due to manufacturer defect, with proof of purchase and all original components. No exchanges will be given without proof of purchase. Items must be in the original box/packaging. In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit.
Hot Tools & Appliances are a FINAL SALE unless manufacturer defect and are not eligible for exchange or store credit.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
Contact Us
If you have any questions on how to return your item to us, contact us via email at zennkai@megahairfamily.com.
Corporate Office
310-5491 REGENT ST
BURNABY BC V5C 4H4
Email: zennkai@megahairfamily.com
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Natural, organic, thermal protection up to 450 degrees! Rich in organic anti-oxidants. Smoothes and protects the hair. Provides shine and humidity resistance. For all hair types.
Natural, organic, thermal protection up to 450 degrees Rich in organic anti-oxidants Smoothes and protects the hair Complete thermal protection Speeds up drying time Vitamin enriched Absorbs instantly No artificial color or fragrance Provides shine and humidity resistance Protects against hot irons and styling tools High shine with natural aromatherapy Alcohol free formula Vanilla Bean and Orange Aromatherapy Made in the USA
What It Is
Most hair oils are finishing products that happen to be oily. This one is a heat protectant that happens to be an oil — Loma rate it for thermal protection up to 450°F, which is the top end of what a professional flat iron will do. Rich in organic antioxidants. It smooths, adds shine, resists humidity, and cuts drying time. No artificial colour or fragrance.
Hair Concerns
- Damage & Repair
- Frizz
- Dryness
Key Benefits
- Thermal protection up to 450°F — the full range of a professional iron. Rich in organic antioxidants. Smooths and adds shine. Humidity resistant, which matters on a wet coast. Shortens drying time. No artificial colour or fragrance. For all hair types.
Highlighted Ingredients
What Else You Need to Know
Between October and April, humidity resistance is the feature that actually earns its keep in Metro Vancouver — a smooth blow-out that dies the moment you step outside isn't a blow-out. This is also the oil in both the Loma Repair Bundle and the Loma Blonde Bundle, because heat and lifted hair are a bad combination and the protection matters most there. Vegan. Made in the USA. Authorized Loma retailer. Earn Beauty with Benefits points on every purchase, redeemable in-store and online.
Fragrance
No artificial fragrance.
How to Use
Warm two to four drops between the palms and work through damp hair, mid-lengths to ends, before heat styling. Use less than you think — oil is easy to overdo. Can also be used on dry hair as a finishing product to smooth and add shine.
Authorized Loma retailer · Zennkai Canada since 1984 · Authorized Loma retailer · Aloe-based pro formulas · AloeMoist Complex · Sulfate-free · Color-safe · Made in Minnesota