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Living Proof No Frizz Bundle
Returns & Exchanges
RETURN & EXCHANGE POLICY
You have 10 calendar days to return an item for EXCHANGE ONLY from the date you received it. As the purchaser you would be responsible for return shipping charges.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
To be eligible for a exchange:
- your item(s) must be either be unused or no more than a quarter of the volume missing.
- your item(s) must be in the original packaging.
- your item(s) need to have the receipt or proof of purchase.
STEP 1 - Complete the online return form in full. Incomplete forms will not be accepted: Click here to download a return form
STEP 2 - Ship your item(s) back to us. You are responsible for return shipping charges. Shipping costs are non-refundable.
STEP 3 - We will immediately notify you on the status of your exchange after inspecting your returned item(s)
STEP 4 - You can exchange your item(s) or receive an online shop credit in the form of an e-gift card
In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit. Store credits cannot be redeemed for cash or refunded. You will receive your e-gift card within 5 business days after the exchange is confirmed
RETURNING TO A ZENNKAI SALON LOCATION
Should you prefer to return your online purchases to a location near you, come visit us! Simply bring your items and proof of purchase to our salons, following our set out Exchange Policy.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
If you are not fully satisfied with your purchase we will EXCHANGE it within 10 days with proof of purchase. EXCHANGE OR STORE CREDIT ONLY, NO CASH REFUNDS.
Hair Tools & Appliances
Zennkai provides a 1 year warranty on electrical tools with a manufacturer defect. They can be exchanged within one year of original purchase date, with proof of purchase and in its original packaging/box.
All electrical tools may be returned for exchange only due to manufacturer defect, with proof of purchase and all original components. No exchanges will be given without proof of purchase. Items must be in the original box/packaging. In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit.
Hot Tools & Appliances are a FINAL SALE unless manufacturer defect and are not eligible for exchange or store credit.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
Contact Us
If you have any questions on how to return your item to us, contact us via email at zennkai@megahairfamily.com.
Corporate Office
310-5491 REGENT ST
BURNABY BC V5C 4H4
Email: zennkai@megahairfamily.com
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Living Proof No Frizz Shampoo 236ml Living Proof No Frizz Conditioner 236ml Living Proof No Frizz Smooth Styling Cream 236ml
When used as part of the No Frizz System, it helps hair stay smooth and frizz-free. Powered by Living Proof’s patented Healthy Hair Molecule (OFPMA), the No Frizz System, it weightlessly blocks humidity, smooths hair texture so strands are polished and frictionless, and nourishes and conditions--leaving your hair feeling moisturized.
What It Is
A No Frizz franchise value bundle · complete anti-humidity routine set.
Hair Concerns
- Frizz
- Humidity Resistance
- Bundle
- Value Set
- Coastal Climate
Key Benefits
- Complete No Frizz anti-humidity routine in one set
- Healthy Hair Molecule repels humidity across all steps
- Value bundle · lower per-product cost
Highlighted Ingredients
What Else You Need to Know
The Living Proof No Frizz Bundle brings the anti-humidity No Frizz franchise together in one value-priced set — end-to-end humidity protection ideal for Metro Vancouver's coastal climate. Authorized Living Proof retailer.
Fragrance
Living Proof signature — franchise-specific scents per product included.
How to Use
Use each included product per its individual instructions. Complete No Frizz daily routine.
Authorized Living Proof retailer · Zennkai Canada since 1984 · Living Proof · Patented Healthy Hair Molecule · Award-Winning Science · Vegan · Cruelty-Free · Sulfate-Free · Clean at Sephora