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Kevin Murphy Plumping Litre Duo
Returns & Exchanges
RETURN & EXCHANGE POLICY
You have 10 calendar days to return an item for EXCHANGE ONLY from the date you received it. As the purchaser you would be responsible for return shipping charges.Â
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
To be eligible for a exchange:
        - your item(s) must be either be unused or no more than a quarter of the volume missing.
        - your item(s) must be in the original packaging.
        - your item(s) need to have the receipt or proof of purchase.
STEP 1 - Complete the online return form in full. Incomplete forms will not be accepted: Click here to download a return form
STEP 2 - Ship your item(s) back to us. You are responsible for return shipping charges. Shipping costs are non-refundable.Â
STEP 3 - We will immediately notify you on the status of your exchange after inspecting your returned item(s)
STEP 4 - You can exchange your item(s) or receive an online shop credit in the form of an e-gift card
In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit. Store credits cannot be redeemed for cash or refunded. You will receive your e-gift card within 5 business days after the exchange is confirmed
RETURNING TO A ZENNKAI SALON LOCATIONÂ
Should you prefer to return your online purchases to a location near you, come visit us! Simply bring your items and proof of purchase to our salons, following our set out Exchange Policy.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
If you are not fully satisfied with your purchase we will EXCHANGE it within 10 days with proof of purchase. EXCHANGE OR STORE CREDIT ONLY, NO CASH REFUNDS.
Hair Tools & Appliances
Zennkai provides a 1 year warranty on electrical tools with a manufacturer defect. They can be exchanged within one year of original purchase date, with proof of purchase and in its original packaging/box.
All electrical tools may be returned for exchange only due to manufacturer defect, with proof of purchase and all original components. No exchanges will be given without proof of purchase. Items must be in the original box/packaging. In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit.
Hot Tools & Appliances are a FINAL SALE unless manufacturer defect and are not eligible for exchange or store credit.Â
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
Contact Us
If you have any questions on how to return your item to us, contact us via email at zennkai@megahairfamily.com.
Corporate Office
310-5491 REGENT ST
BURNABY BC V5C 4H4
Email: zennkai@megahairfamily.comÂ
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The Kevin Murphy Plumping Litre Duo is the professional 1-litre wash and rinse for thinning, fine, or low-density hair — Kevin Murphy's Plumping system applying the brand's skincare-for-hair philosophy to visible density, using a scalp-stimulating and fiber-thickening complex to make each strand appear fuller and the overall hair more voluminous, in ocean-waste packaging, at Canada's lowest price.
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What's Included
•       Kevin Murphy Plumping Wash — 1 litre (1000ml)
•       Kevin Murphy Plumping Rinse — 1 litre (1000ml)
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Why Buy the Litre Size
•       Save 19% vs buying two regular-size Kevin Murphy bottles — Australian luxury density care at the best per-wash value in Canada
•       Kevin Murphy is not available at Sephora — Zennkai is one of the few authorized Canadian online sources for Kevin Murphy litres
•       Density and volume improvements from daily use compound over time — the litre supports consistency
•       Ocean-waste packaging — buying a litre reduces plastic waste aligned with Kevin Murphy's environmental commitment
•       Lasts approximately 4–5 months for fine or thinning hair with daily use
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About Kevin Murphy Plumping
Kevin Murphy Plumping addresses the visible appearance of thinning and fine hair — making each strand appear fuller and the scalp appear less visible — through a two-part approach: a scalp-stimulating complex at the follicle level that supports the hair growth environment, and a fiber-thickening complex along the strand that increases apparent density. The skincare-for-hair philosophy means the scalp receives the same quality of care as the rest of your skin routine.
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Key Ingredient
Scalp-stimulating complex — botanical actives that support micro-circulation and a healthy scalp environment for fuller-appearing growth. Fiber-thickening complex — a lightweight plumping system that coats each fine strand to increase its apparent diameter, creating visible density without heaviness.
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Best For
•       Thinning, fine, or low-density hair wanting more fullness and body
•       Hair with a thinner ponytail than before or more visible scalp
•       Anyone experiencing age-related or hormonal density changes
•       Fine hair wanting visible fullness from the daily shampoo and conditioner step
•       Clients who want Kevin Murphy's luxury approach to thinning hair alongside Dense Era density treatments
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Available at Zennkai — Canada's lowest professional price on Kevin Murphy. Authorized retailer. 100% authenticated professional stock. Free shipping on orders over $50. Ships anywhere in Canada. Beauty with Benefits members earn points on every purchase — join free at zennkai.com/pages/beauty-with-benefits. Shop the full Kevin Murphy collection at zennkai.com/collections/kevin-murphy.