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Kerastase Genesis Anti Hair-Fall Fortifying Blowdry Fluid
Returns & Exchanges
RETURN & EXCHANGE POLICY
You have 10 calendar days to return an item for EXCHANGE ONLY from the date you received it. As the purchaser you would be responsible for return shipping charges.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
To be eligible for a exchange:
- your item(s) must be either be unused or no more than a quarter of the volume missing.
- your item(s) must be in the original packaging.
- your item(s) need to have the receipt or proof of purchase.
STEP 1 - Complete the online return form in full. Incomplete forms will not be accepted: Click here to download a return form
STEP 2 - Ship your item(s) back to us. You are responsible for return shipping charges. Shipping costs are non-refundable.
STEP 3 - We will immediately notify you on the status of your exchange after inspecting your returned item(s)
STEP 4 - You can exchange your item(s) or receive an online shop credit in the form of an e-gift card
In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit. Store credits cannot be redeemed for cash or refunded. You will receive your e-gift card within 5 business days after the exchange is confirmed
RETURNING TO A ZENNKAI SALON LOCATION
Should you prefer to return your online purchases to a location near you, come visit us! Simply bring your items and proof of purchase to our salons, following our set out Exchange Policy.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
If you are not fully satisfied with your purchase we will EXCHANGE it within 10 days with proof of purchase. EXCHANGE OR STORE CREDIT ONLY, NO CASH REFUNDS.
Hair Tools & Appliances
Zennkai provides a 1 year warranty on electrical tools with a manufacturer defect. They can be exchanged within one year of original purchase date, with proof of purchase and in its original packaging/box.
All electrical tools may be returned for exchange only due to manufacturer defect, with proof of purchase and all original components. No exchanges will be given without proof of purchase. Items must be in the original box/packaging. In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit.
Hot Tools & Appliances are a FINAL SALE unless manufacturer defect and are not eligible for exchange or store credit.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
Contact Us
If you have any questions on how to return your item to us, contact us via email at zennkai@megahairfamily.com.
Corporate Office
310-5491 REGENT ST
BURNABY BC V5C 4H4
Email: zennkai@megahairfamily.com
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As mentioned in FASHION MAGAZINE! Experiencing Hair Loss Right Now? You're Not Alone - Here's How to Help Stop It. Check it out here
Anti hair-fall fortifying blow-dry fluid for weakened hair, prone to falling due to breakage. This milky formula provides anti-breakage protection and optimal hydration without frizz or weighing down the hair. Enriched with the combination of Edelweiss Native Cells and Ginger Root, Defense Thermique hydrates, reinforces and protects the hair from heat up to 220°C to reduce the risk of hair-fall due to breakage;Hair is shiny and soft with a silky touch.
99,3% Less breakage 99,3% More resistant 99,3% Stronger hair Protects from heat up to 220°C 99,3% helps reduce the look of thinning due to breakage 88% more hydrated/nourished hair* 24h protection against frizz even in high conditions of humidity
What It Is
Defense Thermique — a fortifying blow-dry primer that extends the Genesis anti-hair-fall mechanism through heat styling. Heat protection plus continued strengthening.
Hair Concerns
- Heat styling on weakened hair
- Anti-breakage during blow-dry
- Pre-styling leave-in primer
- Genesis system through styling
Key Benefits
- Heat protection during blow-drying and hot tool styling
- Continues the Genesis fortifying system through styling
- Lightweight texture that doesn't weight down weakened hair
Highlighted Ingredients
What Else You Need to Know
The pre-styling step in the Genesis routine. Apply on damp hair before blow-drying for heat protection plus continued fortifying.
Fragrance
Invigorating woody-citrus.
How to Use
Apply to towel-dried hair. Distribute evenly. Do not rinse. Proceed with blow-drying or styling.
Authorized Kerastase retailer · Zennkai Canada since 1984 · #1 professional hair care brand worldwide · Premium French formulations · Salon-tested and approved