Fanola No Red Mask
Returns & Exchanges
Thank you for shopping at Zennkai.com.
ONLINE EXCHANGE POLICY
You have 10 calendar days to return an item for EXCHANGE ONLY from the date you received it. As the purchaser you would be responsible for return shipping charges.
To be eligible for a exchange:
- your item(s) must be either be unused or no more than a quarter of the volume missing.
- your item(s) must be in the original packaging.
- your item(s) need to have the receipt or proof of purchase.
STEP 1 - Complete the online return form in full. Incomplete forms will not be accepted: Click here to download a return form
STEP 2 - Ship your item(s) back to us. You are responsible for return shipping charges. Shipping costs are non-refundable.
STEP 3 - We will immediately notify you on the status of your exchange after inspecting your returned item(s)
STEP 4 - You can exchange your item(s) or receive an online shop credit in the form of an e-gift card
In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit. Store credits cannot be redeemed for cash or refunded. You will receive your e-gift card within 5 business days after the exchange is confirmed
Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances. These items are not eligible for an exchange or store credit.
RETURNING TO A ZENNKAI SALON LOCATION
Should you prefer to return your online purchases to a location near you, come visit us! Simply bring your items and proof of purchase to our salons, following our set out Exchange Policy.
If you are not fully satisfied with your purchase we will EXCHANGE it within 10 days with proof of purchase. EXCHANGE OR STORE CREDIT ONLY, NO CASH REFUNDS.
Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances. These items are not eligible for an exchange or store credit.
Hair Tools & Appliances
Zennkai provides a 1 year warranty on electrical tools with a manufacturer defect. They can be exchanged within one year of original purchase date, with proof of purchase and in its original packaging/box.
All electrical tools may be returned for exchange only due to manufacturer defect, with proof of purchase and all original components. No exchanges will be given without proof of purchase. Items must be in the original box/packaging. In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit.
Hot Tools & Appliances are a FINAL SALE unless manufacturer defect.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
Contact Us
If you have any questions on how to return your item to us, contact us via email at zennkai@megahairfamily.com.
Corporate Office
310-5491 REGENT ST
BURNABY BC V5C 4H4
Phone: (604) 599-6800
Email: zennkai@megahairfamily.com
Brown hair is, by diffusion, the second type of hair in the world after black. A versatile color, with innumerable facets and adaptable to all skin types. It’s a color that gives value and personality to every haircut. Even the brown hair are unfortunately subject to the oxidation of color which is caused by many factors: sun exposure, hairdryer and straightner, air pollution...all this causes the appearance of unwanted red reflexes both on natural hair and on colored hair with dark tones.
No Red Mask deeply nourishes and moisturises, providing softness and radiance to hair, it is advisable to use it after No Red shampoo to maintain the cold tone for longer.
After applying the mask, the hair is soft, hydrated, and luminous, with neutral and cold tones. The special formula is enriched with Orchid milk to provide shine and softness, while the latest generation Antifading technology protects the hair against natural oxidation. Thanks to the innovative green pigment, No Red is the ideal treatment to help both hairdresser and end customer correctly manage undesirable red tones.
KEY BENEFITS
- Suitable on natural and coloured hair with dark shades (level 3/4/5)
- Formulated with green pigment that reduces undesirable red tones
- Leaves hair soft with a cold and radiant tone
HOW TO USE: After washing the hair with No Red Shampoo, wear disposable gloves and apply to the lengths and ends of towel-dried hair. Leave in for 3 to 5 minutes. Rinse thoroughly