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Fanola No Red Mask
Returns & Exchanges
RETURN & EXCHANGE POLICY
You have 10 calendar days to return an item for EXCHANGE ONLY from the date you received it. As the purchaser you would be responsible for return shipping charges.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
To be eligible for a exchange:
- your item(s) must be either be unused or no more than a quarter of the volume missing.
- your item(s) must be in the original packaging.
- your item(s) need to have the receipt or proof of purchase.
STEP 1 - Complete the online return form in full. Incomplete forms will not be accepted: Click here to download a return form
STEP 2 - Ship your item(s) back to us. You are responsible for return shipping charges. Shipping costs are non-refundable.
STEP 3 - We will immediately notify you on the status of your exchange after inspecting your returned item(s)
STEP 4 - You can exchange your item(s) or receive an online shop credit in the form of an e-gift card
In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit. Store credits cannot be redeemed for cash or refunded. You will receive your e-gift card within 5 business days after the exchange is confirmed
RETURNING TO A ZENNKAI SALON LOCATION
Should you prefer to return your online purchases to a location near you, come visit us! Simply bring your items and proof of purchase to our salons, following our set out Exchange Policy.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
If you are not fully satisfied with your purchase we will EXCHANGE it within 10 days with proof of purchase. EXCHANGE OR STORE CREDIT ONLY, NO CASH REFUNDS.
Hair Tools & Appliances
Zennkai provides a 1 year warranty on electrical tools with a manufacturer defect. They can be exchanged within one year of original purchase date, with proof of purchase and in its original packaging/box.
All electrical tools may be returned for exchange only due to manufacturer defect, with proof of purchase and all original components. No exchanges will be given without proof of purchase. Items must be in the original box/packaging. In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit.
Hot Tools & Appliances are a FINAL SALE unless manufacturer defect and are not eligible for exchange or store credit.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
Contact Us
If you have any questions on how to return your item to us, contact us via email at zennkai@megahairfamily.com.
Corporate Office
310-5491 REGENT ST
BURNABY BC V5C 4H4
Email: zennkai@megahairfamily.com
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Brown hair is, by diffusion, the second type of hair in the world after black. A versatile color, with innumerable facets and adaptable to all skin types. It’s a color that gives value and personality to every haircut. Even the brown hair are unfortunately subject to the oxidation of color which is caused by many factors: sun exposure, hairdryer and straightner, air pollution...all this causes the appearance of unwanted red reflexes both on natural hair and on colored hair with dark tones.
No Red Mask deeply nourishes and moisturises, providing softness and radiance to hair, it is advisable to use it after No Red shampoo to maintain the cold tone for longer.
What It Is
Green toning plus deep conditioning for dark brown hair. The mask deposits green pigment to neutralise red and copper reflects while a rich base nourishes and softens — and it's built to hold the cool tone longer than the shampoo alone. Enriched with orchid milk for shine, with Fanola's latest-generation anti-fading technology to slow oxidation. For natural and colour-treated dark hair.
Hair Concerns
- Color-Treated
- Dryness
- Blonde & Brassiness
Key Benefits
- Tones and deep-conditions in one step. Green pigment cancels red and copper on dark brown hair. Holds the cool tone longer than shampoo alone. Orchid milk for shine and softness. Anti-fading technology slows oxidation. Detangles and smooths.
Highlighted Ingredients
What Else You Need to Know
Use after the No Red Shampoo to lock the cool tone in and put moisture back — dark colour-treated hair oxidises warm fast, and the mask both corrects and slows that. Between this and the shampoo, dark brunettes finally get the toning system blonde clients have always had. Authorized Fanola retailer. Earn Beauty with Benefits points on every purchase, redeemable in-store and online.
Fragrance
Signature Fanola fragrance. Contains parfum.
How to Use
Gloves on. After the No Red Shampoo, apply to towel-dried hair through lengths and ends. Leave 3 to 5 minutes, less on porous hair. Rinse thoroughly.
Authorized Fanola retailer · Zennkai Canada since 1984 · Authorized Fanola retailer · Made in Italy · Professional Italian toning systems · No Yellow · No Orange · No Red