FREE SHIPPING ON ALL ORDERS OVER $50*
Biolage Hydrasource Litre Duo
Returns & Exchanges
RETURN & EXCHANGE POLICY
You have 10 calendar days to return an item for EXCHANGE ONLY from the date you received it. As the purchaser you would be responsible for return shipping charges.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
To be eligible for a exchange:
- your item(s) must be either be unused or no more than a quarter of the volume missing.
- your item(s) must be in the original packaging.
- your item(s) need to have the receipt or proof of purchase.
STEP 1 - Complete the online return form in full. Incomplete forms will not be accepted: Click here to download a return form
STEP 2 - Ship your item(s) back to us. You are responsible for return shipping charges. Shipping costs are non-refundable.
STEP 3 - We will immediately notify you on the status of your exchange after inspecting your returned item(s)
STEP 4 - You can exchange your item(s) or receive an online shop credit in the form of an e-gift card
In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit. Store credits cannot be redeemed for cash or refunded. You will receive your e-gift card within 5 business days after the exchange is confirmed
RETURNING TO A ZENNKAI SALON LOCATION
Should you prefer to return your online purchases to a location near you, come visit us! Simply bring your items and proof of purchase to our salons, following our set out Exchange Policy.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
If you are not fully satisfied with your purchase we will EXCHANGE it within 10 days with proof of purchase. EXCHANGE OR STORE CREDIT ONLY, NO CASH REFUNDS.
Hair Tools & Appliances
Zennkai provides a 1 year warranty on electrical tools with a manufacturer defect. They can be exchanged within one year of original purchase date, with proof of purchase and in its original packaging/box.
All electrical tools may be returned for exchange only due to manufacturer defect, with proof of purchase and all original components. No exchanges will be given without proof of purchase. Items must be in the original box/packaging. In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit.
Hot Tools & Appliances are a FINAL SALE unless manufacturer defect and are not eligible for exchange or store credit.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
Contact Us
If you have any questions on how to return your item to us, contact us via email at zennkai@megahairfamily.com.
Corporate Office
310-5491 REGENT ST
BURNABY BC V5C 4H4
Email: zennkai@megahairfamily.com
Couldn't load pickup availability
The Biolage Hydrasource Litre Duo is the professional 1-litre shampoo and conditioner for dry, dehydrated hair — inspired by the aloe vera plant's moisture-balancing biology, formulated to restore optimal hydration to the hair fiber and seal moisture in so dryness doesn't return within hours of washing, at Canada's lowest price.
What's Included
• Biolage Hydrasource Shampoo — 1 litre (1000ml)
• Biolage Hydrasource Conditioner — 1 litre (1000ml)
Why Buy the Litre Size
• Save 38% vs buying two regular-size bottles — excellent value professional hydration at one of the most accessible price points in the Zennkai litre range
• Dry hair needs daily hydration consistency — the litre supports that commitment without frequent repurchasing
• Not available at Sephora in litre size — professional salon-channel exclusive at Zennkai
• 1000ml vs 900ml from three regular bottles — 100ml extra free every purchase
• Lasts approximately 3–4 months with daily use for medium-length hair
About Biolage Hydrasource
Biolage Hydrasource draws on the aloe vera plant's legendary ability to store, balance, and deliver moisture through environmental stress. The shampoo and conditioner work together to restore the hair's optimal moisture balance — not just adding moisture on the surface but improving the hair fiber's ability to retain it over time. Particularly effective for dry hair in Metro Vancouver where mineral-rich water compounds dryness by blocking product penetration.
Key Ingredient
Aloe vera-inspired moisture complex — botanical actives drawn from aloe's moisture-balancing biology that restore hydration to dehydrated hair fiber and improve moisture retention. Moisture-sealing conditioner base — a lightweight conditioning system that seals the cuticle after hydration to prevent moisture evaporation.
Best For
• Dry, dehydrated hair needing daily moisture at an accessible professional price point
• Normal to dry hair looking for a professional hydration foundation
• Families wanting a professional hydration system that works for multiple hair types
• Colour-treated hair needing moisture maintenance — Hydrasource is colour-safe
• Anyone transitioning from drugstore shampoo to professional hydration care
Available at Zennkai — Canada's lowest professional price on Biolage. Authorized retailer. 100% authenticated professional stock. Free shipping on orders over $50. Ships anywhere in Canada. Beauty with Benefits members earn points on every purchase — join free at zennkai.com/pages/beauty-with-benefits. Shop the full Biolage collection at zennkai.com/collections/biolage.