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Virtue Curl Defining Whip
Returns & Exchanges
RETURN & EXCHANGE POLICY
You have 10 calendar days to return an item for EXCHANGE ONLY from the date you received it. As the purchaser you would be responsible for return shipping charges.ย
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
To be eligible for a exchange:
ย ย ย ย ย ย ย ย - your item(s) must be either be unused or no more than a quarter of the volume missing.
ย ย ย ย ย ย ย ย - your item(s) must be in the original packaging.
ย ย ย ย ย ย ย ย - your item(s) need to have the receipt or proof of purchase.
STEP 1 - Complete the online return form in full. Incomplete forms will not be accepted: Click here to download a return form
STEP 2 - Ship your item(s) back to us. You are responsible for return shipping charges. Shipping costs are non-refundable.ย
STEP 3 - We will immediately notify you on the status of your exchange after inspecting your returned item(s)
STEP 4 - You can exchange your item(s) or receive an online shop credit in the form of an e-gift card
In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit. Store credits cannot be redeemed for cash or refunded. You will receive your e-gift card within 5 business days after the exchange is confirmed
RETURNING TO A ZENNKAI SALON LOCATIONย
Should you prefer to return your online purchases to a location near you, come visit us!ย Simply bring your items and proof of purchase to our salons, following our set out Exchange Policy.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
If you are not fully satisfied with your purchase we will EXCHANGE it within 10 days with proof of purchase. EXCHANGE OR STORE CREDIT ONLY, NO CASH REFUNDS.
Hair Tools & Appliances
Zennkai provides a 1 year warranty on electrical tools with a manufacturer defect. They can be exchanged within one year of original purchase date, with proof of purchase and in its original packaging/box.
All electrical tools may be returned for exchange only due to manufacturer defect, with proof of purchase and all original components. No exchanges will be given without proof of purchase. Items must be in the original box/packaging. In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit.
Hot Tools & Appliances are a FINAL SALE unless manufacturer defect and are not eligible for exchange or store credit.ย
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
Contact Us
If you have any questions on how to return your item to us, contact us via email at zennkai@megahairfamily.com.
Corporate Office
310-5491 REGENT ST
BURNABY BC V5C 4H4
Email: zennkai@megahairfamily.comย
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ONLINE EXCLUSIVE
Get defined, touchable curls with this hydrating, silicone-free formula that protects against frizz and environmental pollutants.
Virtueยฎ Curl-Defining Whip is a hydrating cream that deliversย touchable hold, fights frizz, and amplifies curl formation. Itย provides lightweight definition for bouncy curls and wavesย without the crunchy, sticky after-feel. Alpha Keratin 60kuยฎย not only repaves damaged cuticles and refills microscopicย cracks in hair, it also protects against humidity, heat, andย environmental damage.
What makes it different?
Alpha Keratin 60kuยฎ repairs brittle hair thatโs more proneย to breakage, while nourishing ingredients like shea butter,ย Pro-Vitamin B5, Linseed extract, and Centella Asiaticaย Extract provide lightweight hydration to a broad range ofย curl patterns. Virtueยฎ Curl is the only premium curl line freeย of parabens, phthalates, silicones, sulfates, formaldehydeย donors, and synthetic colorants.
A luxurious blend of juicy kumquat, grapefruit, and pepperyย greens wrapped in warm driftwood notes to keep curlsย springy, shiny, and full of life.
Ideal for curl types 2โ3.ย Safe for color-treated and chemically treated hair.
HOW TO USE:ย Shake well. Turn can upside down and dispense a golf ballโsize amount of product into palm. Distribute evenly through damp hair, scrunching from the bottom up. Twist individual curls for a more defined look. Air dry or diffuse dry on low speed.
KEY INGREDIENTS
Shea Butter -ย Nourishes and hydrates curls for optimalย curl formation.
Baobab Oil -ย Rich in Vitamins A, D, E, and F omega-3ย oils, this deeply nourishing oil revitalizesย damaged hair and protects againstย moisture loss and the drying elements.
Chia Seed Extract -ย Helps provide antioxidant protectionย from environmental pollutants.
Linseed extract -ย Helps nourish and fortify hair.
Authorized Virtue retailer ยท Zennkai Canada since 1984