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Milkshake Integrity & Strength Split Ends Savior
Returns & Exchanges
RETURN & EXCHANGE POLICY
You have 10 calendar days to return an item for EXCHANGE ONLY from the date you received it. As the purchaser you would be responsible for return shipping charges.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
To be eligible for a exchange:
- your item(s) must be either be unused or no more than a quarter of the volume missing.
- your item(s) must be in the original packaging.
- your item(s) need to have the receipt or proof of purchase.
STEP 1 - Complete the online return form in full. Incomplete forms will not be accepted: Click here to download a return form
STEP 2 - Ship your item(s) back to us. You are responsible for return shipping charges. Shipping costs are non-refundable.
STEP 3 - We will immediately notify you on the status of your exchange after inspecting your returned item(s)
STEP 4 - You can exchange your item(s) or receive an online shop credit in the form of an e-gift card
In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit. Store credits cannot be redeemed for cash or refunded. You will receive your e-gift card within 5 business days after the exchange is confirmed
RETURNING TO A ZENNKAI SALON LOCATION
Should you prefer to return your online purchases to a location near you, come visit us! Simply bring your items and proof of purchase to our salons, following our set out Exchange Policy.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
If you are not fully satisfied with your purchase we will EXCHANGE it within 10 days with proof of purchase. EXCHANGE OR STORE CREDIT ONLY, NO CASH REFUNDS.
Hair Tools & Appliances
Zennkai provides a 1 year warranty on electrical tools with a manufacturer defect. They can be exchanged within one year of original purchase date, with proof of purchase and in its original packaging/box.
All electrical tools may be returned for exchange only due to manufacturer defect, with proof of purchase and all original components. No exchanges will be given without proof of purchase. Items must be in the original box/packaging. In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit.
Hot Tools & Appliances are a FINAL SALE unless manufacturer defect and are not eligible for exchange or store credit.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
Contact Us
If you have any questions on how to return your item to us, contact us via email at zennkai@megahairfamily.com.
Corporate Office
310-5491 REGENT ST
BURNABY BC V5C 4H4
Email: zennkai@megahairfamily.com
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What it is: A leave-in split end repair spray from milk_shake's Integrity & Strength range — formulated with Organic Murumuru Butter, Argan Oil, Amaranth Seed Extract, and Hydrolyzed Keratin to defend and restore the cuticle, rebuild hair structure, and leave lengths and ends soft, silky, and visibly repaired.
Hair Texture: Straight, Wavy, Curly, Coily
Hair Type: Fine, Medium, Thick
Hair Concerns:
- Damage & Breakage
- Dryness & Dehydration
- Shine & Gloss
- Frizz
Key Benefits:
- Leave-in formula seals and defends the cuticle against external damage — no rinsing required, works through heat styling and air-drying
- Hydrolyzed Keratin deposits into micro-fractures along the hair shaft to rebuild protein structure and reinforce weakened ends
- Organic Murumuru Butter deeply nourishes dry, brittle lengths with a rich emollient moisture layer that seals the cuticle surface
- Argan Oil adds lightweight shine and further cuticle conditioning without grease or residue
- Amaranth Seed Extract provides structural support and protection from future breakage
- Paraben-free formula suitable for colour-treated hair
Highlighted Ingredients:
- Hydrolyzed Keratin: Protein fragments structurally similar to the hair's own keratin; deposits into micro-fractures and surface damage along the shaft to rebuild strength and restore integrity at the ends
- Organic Murumuru Butter (Astrocaryum Murumuru Seed Butter): Brazilian rainforest butter rich in Lauric and Myristic acids; provides intense emollient nourishment, seals the cuticle, and restores softness to dry, damaged ends
- Argania Spinosa (Argan) Kernel Oil: Lightweight conditioning oil that adds shine, smooths the cuticle surface, and provides antioxidant protection
- Amaranth Seed Extract: Rich in squalene and proteins; supports hair structure, reduces breakage, and provides a protective action at the cuticle
Ingredient Callouts: Paraben-free.
What Else You Need to Know: Apply generously to clean, towel-dried hair from mid-lengths to ends — distribution is key, so work through with fingers or a wide-tooth comb to ensure even coverage before styling. Do not rinse. Proceed with blow-drying or air-drying as usual. Best used as the final step before heat styling or as a daily leave-in for ends that are prone to splitting or feel perpetually dry. Pairs with the milk_shake Integrity & Strength Nourishing Shampoo and Conditioner as a complete repair routine. In Metro Vancouver, hard water mineral buildup on the cuticle physically interferes with leave-in treatments depositing properly — a chelation step before your wash will significantly improve uptake. See our Hard Water Hair Damage hub for the protocol. Authorized milk_shake retailer. Earn Beauty with Benefits points on this purchase.