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DESIGNME Puff,Me Sea Salt Spray
Returns & Exchanges
RETURN & EXCHANGE POLICY
You have 10 calendar days to return an item for EXCHANGE ONLY from the date you received it. As the purchaser you would be responsible for return shipping charges.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
To be eligible for a exchange:
- your item(s) must be either be unused or no more than a quarter of the volume missing.
- your item(s) must be in the original packaging.
- your item(s) need to have the receipt or proof of purchase.
STEP 1 - Complete the online return form in full. Incomplete forms will not be accepted: Click here to download a return form
STEP 2 - Ship your item(s) back to us. You are responsible for return shipping charges. Shipping costs are non-refundable.
STEP 3 - We will immediately notify you on the status of your exchange after inspecting your returned item(s)
STEP 4 - You can exchange your item(s) or receive an online shop credit in the form of an e-gift card
In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit. Store credits cannot be redeemed for cash or refunded. You will receive your e-gift card within 5 business days after the exchange is confirmed
RETURNING TO A ZENNKAI SALON LOCATION
Should you prefer to return your online purchases to a location near you, come visit us! Simply bring your items and proof of purchase to our salons, following our set out Exchange Policy.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
If you are not fully satisfied with your purchase we will EXCHANGE it within 10 days with proof of purchase. EXCHANGE OR STORE CREDIT ONLY, NO CASH REFUNDS.
Hair Tools & Appliances
Zennkai provides a 1 year warranty on electrical tools with a manufacturer defect. They can be exchanged within one year of original purchase date, with proof of purchase and in its original packaging/box.
All electrical tools may be returned for exchange only due to manufacturer defect, with proof of purchase and all original components. No exchanges will be given without proof of purchase. Items must be in the original box/packaging. In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit.
Hot Tools & Appliances are a FINAL SALE unless manufacturer defect and are not eligible for exchange or store credit.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
Contact Us
If you have any questions on how to return your item to us, contact us via email at zennkai@megahairfamily.com.
Corporate Office
310-5491 REGENT ST
BURNABY BC V5C 4H4
Email: zennkai@megahairfamily.com
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Most sea salt sprays deliver the beachy texture and forget the hair. The coarse mineral residue that creates the wave pattern also dries out the shaft, leaving hair crunchy, stiff, and visibly dehydrated by the end of the day. PUFF.ME Sea Salt Spray is built around a single ingredient swap that changes the result entirely: Pink Himalayan Salt in place of conventional sea salt, combined with Aloe Vera and Panthenol to keep hair hydrated and flexible through the texture rather than sacrificed to it.
PUFF.ME Sea Salt Spray uses Pink Himalayan Salt as its primary texture-creating mineral rather than conventional sea salt (sodium chloride). The distinction matters at the hair shaft level. Standard sodium chloride is highly hygroscopic — it draws moisture aggressively from the surrounding environment, including from the hair's own cortex, which is what causes the characteristic crunchiness and stiffness of conventional sea salt sprays. Pink Himalayan Salt contains a broader mineral profile — including trace amounts of magnesium, calcium, potassium, and iron — with a more balanced hygroscopic profile that creates texture and wave definition without the same level of cortex dehydration. The result is touchable, moveable waves rather than rigid, crystallised ones.
Aloe Barbadensis (Aloe Vera) Leaf Juice works directly against the dehydrating effect of the salt base. Aloe vera is one of the most effective lightweight humectants in hair care — its polysaccharide content draws moisture into the hair shaft and holds it there, counteracting the mineral's tendency to pull water out. This is the mechanism behind PUFF.ME's non-drying claim: it's not a marketing softening of a salt spray, it's an active formulation decision to balance the mineral's texture effect with a compensatory hydration active.
Panthenol (provitamin B5) reinforces this effect at a deeper level — penetrating the cortex and binding moisture structurally, improving elasticity and ensuring curls and waves spring back to their pattern rather than stretching and collapsing. Together, Aloe Vera and Panthenol create a hydration framework that works with the salt rather than against it, maintaining the wave texture while keeping the hair shaft soft, flexible, and touchable.
The formula delivers a matte finish — intentional, and the correct finish for a lived-in beachy texture. Shine-forward finishing products can be layered over the top if desired; on its own, the matte result reads as natural and effortless rather than styled.
94% naturally derived. Vegan, cruelty-free, paraben-free, sulfate-free, gluten-free.
Metro Vancouver note: Coastal humidity is the natural environment that sea salt texture was designed for — and Metro Vancouver's damp coastal air actually supports the wave pattern that Pink Himalayan Salt creates, keeping hair flexible rather than rigid through the day. This is one of the few texture products that performs better in Metro Vancouver's climate than in dry inland conditions.
Who It's For Fine to medium wavy, straight, or lightly curly hair looking for beachy texture, volume, and natural-looking waves without crunch or stiffness. Works on damp hair for wave creation during drying, or on dry hair for refreshing and adding texture to second-day hair. Colour-safe. Suitable for everyday use.
Key Ingredients
- Pink Himalayan Salt — Multi-mineral texture agent; creates wave definition and body with a more balanced hygroscopic profile than conventional sea salt, reducing crunchiness and stiffness
- Aloe Barbadensis (Aloe Vera) Leaf Juice — Polysaccharide humectant; draws moisture into the hair shaft and counteracts the salt base's dehydrating tendency
- Panthenol (Provitamin B5) — Penetrates the cortex and binds moisture structurally; improves elasticity so waves stay soft and spring back naturally
HOW TO USE: Spray evenly from mid-lengths to ends. Scrunch with hands to encourage wave formation. Air-dry or diffuse for tousled beach waves. On dry hair: Spray through mid-lengths and ends to refresh texture and add volume to second-day hair. Scrunch through to revive wave pattern.