Kerastase Thinning Hair Bundle
Returns & Exchanges
Thank you for shopping at Zennkai.com.
ONLINE EXCHANGE POLICY
You have 10 calendar days to return an item for EXCHANGE ONLY from the date you received it. As the purchaser you would be responsible for return shipping charges.
To be eligible for a exchange:
- your item(s) must be either be unused or no more than a quarter of the volume missing.
- your item(s) must be in the original packaging.
- your item(s) need to have the receipt or proof of purchase.
STEP 1 - Complete the online return form in full. Incomplete forms will not be accepted: Click here to download a return form
STEP 2 - Ship your item(s) back to us. You are responsible for return shipping charges. Shipping costs are non-refundable.
STEP 3 - We will immediately notify you on the status of your exchange after inspecting your returned item(s)
STEP 4 - You can exchange your item(s) or receive an online shop credit in the form of an e-gift card
In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit. Store credits cannot be redeemed for cash or refunded. You will receive your e-gift card within 5 business days after the exchange is confirmed
Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances. These items are not eligible for an exchange or store credit.
RETURNING TO A ZENNKAI SALON LOCATION
Should you prefer to return your online purchases to a location near you, come visit us! Simply bring your items and proof of purchase to our salons, following our set out Exchange Policy.
If you are not fully satisfied with your purchase we will EXCHANGE it within 10 days with proof of purchase. EXCHANGE OR STORE CREDIT ONLY, NO CASH REFUNDS.
Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances. These items are not eligible for an exchange or store credit.
Hair Tools & Appliances
Zennkai provides a 1 year warranty on electrical tools with a manufacturer defect. They can be exchanged within one year of original purchase date, with proof of purchase and in its original packaging/box.
All electrical tools may be returned for exchange only due to manufacturer defect, with proof of purchase and all original components. No exchanges will be given without proof of purchase. Items must be in the original box/packaging. In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit.
Hot Tools & Appliances are a FINAL SALE unless manufacturer defect.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
Contact Us
If you have any questions on how to return your item to us, contact us via email at zennkai@megahairfamily.com.
Corporate Office
310-5491 REGENT ST
BURNABY BC V5C 4H4
Phone: (604) 599-6800
Email: zennkai@megahairfamily.com
Bundle includes:
- Kerastase Specifique Bain Prevention Shampoo 250ml
- Kerastase Specifique Masque Hydra-Apaisant 200ml
- Kerastase Specifique Anti-Thinning Treatment w/ Aminexil 10x6ml
KEY BENEFITS
KERASTASE SPECIFIQUE BAIN PREVENTION SHAMPOO
Designed as a preventive solution. This shampoo for thinning hair has a unique Pro-Actif System - a three tired shampooing agent. The Pro-Actif System found in this hair thickening shampoo helps texturize the fiber for immediate hair volume. Hair volume is restored while the hair fiber is thickened and strengthened.
- Normalises scalp imbalances
- Preventive solution to hair loss
- Activates micro-circulation
- Texturizes the fiber
- Immediate volume effect
- Stimulating properties - Boost hair fiber production
- Thicken the hair fiber
KERASTASE SPECIFIQUE MASQUE HYDRA-APAISANT
Treatment mask that soothes and hydrates the scalp. Ideal for all hair types and treating sensitized scalps, it leaves the scalp refreshed and hair supple.
Our mask for dry scalp Masque Hydra-Apaisant hydrates and soothes the scalp to enhance skin quality and scalp defense from dry and oily concerns. Silicon-free, this scalp moisturizer has Vitamin E for hair to protect hair protein and eliminate free radicals, and Moringa to remove impurities from the scalp. These key ingredients found in this hair mask for dry scalp help to gently cleanse the scalp, treating oily roots, dandruff, irritated and itchy scalp as well as hair loss. Our scalp treatment is suitable for all hair types looking to treat sensitized scalp leaving it supple and refreshed.
- L-Carnosine: limits ridging of dermal proteins, collagen fibers and elastin
- Vitamin E: protects hair protein and eliminates free radicals
- Moringa: cleans the scalp from pollutants
KERASTASE SPECIFIQUE ANTI-THINNING TREATMENT W/ AMINEXIL
- Arginine: provides nutrition to the hair bulb (the base of the hair follicle)
- Vitamines B5, B8, and PP: stimulates microcirculation of the scalp
- Citric Acid 94 C: brings shine to the hair
- Cooling Agent: refreshes the scalp